Thank you for choosing our dropshipping store! We are committed to providing you with a seamless shopping experience and ensuring that your order is delivered to you in a timely manner. Below, you will find information about our shipping and delivery policies to help answer any questions you may have.
- Order Processing: Once you have successfully placed an order with us, our team will process it within 1-2 business days. During this time, we will verify the availability of the product, conduct quality checks, and prepare your package for shipment. Please note that we do not process orders on weekends or public holidays.
- Shipping Methods and Timeframes: We work with reliable shipping partners to deliver your orders. The shipping method and timeframe will depend on your location and the availability of the product. Typically, we offer the following shipping options:a. Standard Shipping: This option generally takes between 7-14 business days for delivery. b. Express Shipping: For faster delivery, we provide an express shipping option that usually takes between 3-7 business days.Please note that these timeframes are estimates and may vary due to factors beyond our control, such as customs clearance procedures or unforeseen transportation delays. However, we will do our best to ensure your order reaches you as quickly as possible.
- Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Tracking information may take up to 48 hours to be updated, so please allow some time for the details to appear in the system.
- Shipping Fees: Shipping fees are calculated based on the weight and dimensions of the package, as well as the shipping destination. The exact shipping cost will be displayed during the checkout process. Occasionally, we may offer free shipping promotions or discounts on specific items, so be sure to check our website for any ongoing offers.
- International Shipping: We are proud to offer international shipping to customers around the world. However, please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend contacting your local customs office for more information on potential fees and regulations.
- Order Tracking and Support: If you have any questions or concerns regarding your order, our customer support team is here to assist you. You can reach out to us via email or through our contact form on the website. When contacting us, please provide your order number and any relevant details to help us assist you more efficiently.
At our dropshipping store, we strive to ensure that your order is processed and delivered with the utmost care and efficiency. We appreciate your trust in our services and are committed to providing you with a positive shopping experience. Should you have any further inquiries, please do not hesitate to reach out to us.
Happy shopping!
Freaky del Rock